Shipping Policy
Shipping arrangements for samples, bulk orders, OEM/ODM projects, and private label supply are confirmed according to product type, order plan, destination, and agreed trade terms.
Shipping scope
Sooye Studio can discuss sample shipment, bulk order shipment, project procurement shipment, and repeat-order logistics for office furniture accessories and embedded desk power products.
Lead time
Lead time depends on exact model, customization, documentation needs, packaging, order quantity, sample approval, and production schedule. Buyers should confirm timing before placing an order.
Shipping method
Shipment may be arranged by express, air, sea, forwarder pickup, or buyer-designated logistics partner depending on order size and destination. Final shipping method and Incoterms are confirmed in quotation or order documents.
Documentation
Buyers should tell Sooye Studio the target market, plug standard, customs documentation expectations, packaging requirements, and any destination-specific compliance questions before shipment.
Risk and inspection
Inspection, packaging, shipping marks, and handover details should be confirmed before dispatch. Freight damage or shortage should be reported with photos and shipment records as soon as possible.